Customer Care Representative (Dutch - English)

Amsterdam, North Holland, Netherlands · Customer Care

Description

Working at CLUSE

Some call it work. We call it doing what we love — and loving what we do. Building one of the world’s fastest-growing watch and jewelry brands, and inspiring women to express their individuality with our fresh spin on minimalism. We dream big, but our focus stays true to the little things. Attention to detail in everything we do. Being in tune with the moment. Embracing new opportunities. And challenging ourselves every day with great passion for the CLUSE brand.

It's our vision to create a world where you shine. Inspire women to celebrate their individuality, together. We do this by accepting and encourage curiosity, grace, sincerity, excitement, togetherness and drive.

What the role is about
As quality focused Customer Care Representative (Dutch - English) you handle and resolve B2B and B2C inquiries about for example products, delivery and shipment. You do this by telephone, email, social media and chat in English and Dutch. Thanks to your positive attitude and problem solving skills you ensure all our customers receive a high level service. Our enthusiastic Customer Care department works from Monday till Friday during office hours (9:00 am - 5:30 pm). Are you the service oriented CLUSE ambassador we are looking for (32 - 40 hours per week)?

Responsibilities

Requirements

Who we are looking for

Benefits

Good people deserve more besides an inspiring start

Curious to find out more?
If the role of Customer Care Representative (Dutch - English) feels like a good fit with your skills and ambition, we’d love to tell you a bit more about the CLUSE story. Only applications via the APPLY FOR THIS JOB link below will be considered. If your CV and cover letter catch our eye, we’ll definitely be in touch. We may ask you to complete a short assignment, and invite you for a coffee and chat if we see a potential match.

You can reach out directly to our corporate recruiter Lieke Feskens with any questions about this challenging opportunity via [email protected] or +31 (0)611848028.

Seize the opportunities…
Are you a recruiter? Thanks for your interest, but our in-house team has got this covered.

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