Customer Care Representative Germany

Amsterdam, North Holland, Netherlands · Support

Description

Working at CLUSE
Some call it work. We call it doing what we love — and loving what we do. Building one of the world’s fastest-growing watch and jewelry brands. We dream big, but our focus stays true to the little things. Attention to detail in everything we do. Being in tune with the moment. Embracing new opportunities. And challenging ourselves every day with great passion for the CLUSE brand.

It's our vision to create a world where you shine. We do this by encouraging curiosity, grace, sincerity, excitement, togetherness and drive.

What the role is about
As quality focused Customer Care Representative Germany you handle and resolve inquiries from our German B2B and B2C customers. For example about products, delivery and shipment. You do this by phone, email, social media and chat in German. Thanks to your positive attitude and problem solving skills, you ensure all our customers receive a high level service.
You will be joining our enthusiastic Customer Care Team and work closely together with your international colleagues from Back Office, Sales Support and Logistics. Are you the service oriented CLUSE ambassador we are looking for (32 - 40 hours per week)?

Our Customer Care team works from Monday till Friday during office hours (9:00 am - 5:30 pm).

Responsibilities

Requirements

Who we are looking for

Benefits

Good people deserve more besides an inspiring start

Curious to find out more?
If the role of Customer Care Representative Germany feels like a good fit with your skills and ambition, we’d love to tell you a bit more about the CLUSE story. Only applications via the APPLY FOR THIS JOB link below will be considered. If your CV and cover letter catch our eye, we’ll definitely be in touch.

You can reach out directly to our Floortje Bon with any questions about this challenging opportunity via [email protected]

Seize the opportunities…

Are you a recruiter? Thanks for your interest, but our in-house team has got this covered.

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